Your Privacy Matters
Privacy Policy
How Grace-filled Ventures collects, uses, and protects your personal information.
Grace-filled Ventures is located at 2 John Nii Owoo Street, Kisseman, Accra, Ghana. This policy explains how we handle personal information collected through our website and showroom.
Data We Collect
We collect personal information you provide directly, including your name, email address, phone number, and delivery address when you submit a quote request, contact form, or newsletter sign-up. We also collect usage data automatically from devices accessing our website, such as IP address, browser type, and pages visited.
How We Use Your Data
We use your information to:
- Process and respond to quote and product inquiries
- Communicate with you about your orders and our products
- Send our newsletter (only if you have subscribed)
- Improve our website and services
- Comply with legal and regulatory obligations
We do not sell your personal data to third parties.
Cookies
Our site uses the following types of cookies:
- Essential cookies — required for the website to function correctly. These cannot be disabled.
- Analytics cookies — help us understand how visitors use our site so we can improve it. These are only set with your consent.
- Marketing cookies — used to show relevant content and promotions. These are only set with your explicit consent.
You can manage your cookie preferences at any time using the cookie consent banner displayed on your first visit. Your preferences are stored locally in your browser.
Data Sharing
Information may be shared with third-party service providers who assist us in operating our website and business (such as email and analytics platforms). These parties are contractually required to keep your data confidential. We also disclose data when required by Ghanaian law or a lawful government request.
Data Retention & Your Rights
Personal data is retained only as long as necessary for the purposes stated in this policy, or as required by law. You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at customercare@gracefilledventures.com.
Security
We use commercially reasonable measures to protect your personal data against unauthorised access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Contact
For privacy-related questions or requests, reach us at:
Last updated: May 2026